When it comes to an auto accident, it’s fairly common for two parties to see the same event in two completely different lights. If you live in Oro Valley, AZ and you’re unhappy with the result of your auto insurance claim, you have the option to appeal it. Insurance companies recognize that the people making the decisions are not perfect, which is why they allow the situation to be revisited when it makes sense. Old Pueblo Insurance can give you a better idea of what you can expect from the whole process. 

Read Over the Explanation 

As easy as it is to assume the insurance company made a mistake, you will want to understand their position first. They’ll let you know why the claim was denied or settled out for a certain amount. Maybe your car insurance policy will only cover certain types of collisions. For example, let’s say you tell your car insurance company that you only use your car for personal use. However, one day your boss asks you to pick something up from the store and you get into an accident.

When your auto insurance company investigates, they find that you did not disclose that you used your car for business and thus reject the claim. This is something of a gray area that you could almost certainly appeal. It just helps to know exactly what your policy states and how exactly you use your car before you decide to fight the rejection.

There are a variety of reasons why your claim might be denied. If you have questions about what you can do, call Old Pueblo Insurance today. We make it possible for the people of Oro Valley, AZ to get the advice and guidance they need at a critical time.